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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shamika Lyons

June 19, 2026

5  out of  5
rating by Shamika Lyons
"Awesome people, they really want what’s best for you"
We responded:
"Thank you so much for your 5-star review Shamika! We truly appreciate your kind words and are glad you felt that we genuinely want what’s best for you because we truly do! Call or stop in anytime for any other insurance needs you may have. We are always happy to help. "
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Melissa Biggs

June 15, 2026

5  out of  5
rating by Melissa Biggs
"Great service and very responsive. Guillermo is very helpful and super friendly."
We responded:
"Thank you so much for reviewing our State Farm Agency! I’m thrilled to hear you had a wonderful experience working with Estely. My team is dedicated to providing great service, if you need anything else, don’t hesitate to reach out! Tammy "
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Rosemarie McAuliffe

June 12, 2026

5  out of  5
rating by Rosemarie McAuliffe
"Dana was very friendly on the phone and answered all of my questions. she also helped discuss my options to get the best price. Dana was very prompt with sending over all information I asked for."
We responded:
"Thank you for the wonderful 5-star review! We’re so glad to hear Dana was friendly, answered all your questions, and helped walk you through your options to help you find the best price. We’ll be sure to pass along your kind words to Dana and share your appreciation with the team. "
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Oscar Garcia

June 5, 2026

5  out of  5
rating by Oscar Garcia
"Gracias a Estely por todo tu ayuda que me brindaste gracias por tu amabilidad y paciencia. Estoy muy agradecido contigo."
We responded:
"¡Muchas gracias por tus palabras tan amables! Nos alegra saber que Estely pudo ayudarte con paciencia y amabilidad. Tu agradecimiento significa mucho para nosotros, y siempre estamos aquí para ayudarte cuando lo necesites."
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Andrew Maddox

May 26, 2026

5  out of  5
rating by Andrew Maddox
"Excellent customer service, got me exactly what I needed at a great rate"
We responded:
"Hi Andrew, thank you for your feedback! I'm glad to know that you found what you needed at a favorable rate. If you have any other questions or need assistance, please feel free to reach out. I greatly appreciate your business! -Tammy"
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Penzola Kisic

May 26, 2026

5  out of  5
rating by Penzola Kisic
"I appreciate the personal care I receive from Tammy and her staff!! Excellent service from Dana! I can't imagine anyone else keeping our vehicles and home insured!"
We responded:
"Thank you so much for the kind review! I truly appreciate you and your trust. I’m so glad to hear you feel the personal care from me and my staff, and I’m happy Dana has been able to provide excellent service for your vehicles and home insurance. We are always here to help! "
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Stefanie Porter

May 19, 2026

5  out of  5
rating by Stefanie Porter
"Ever since me and my fiancé had switched agents, Dana has been so awesome and supportive to us both. She is very compassionate, understanding and will go above and beyond to provide the service you need. She deserves a raise plus more she earned it. I definitely recommend this young lady to anybody for those who’s in need of service. Keep up the great work and don’t change"
We responded:
"Thank you so much for your wonderful feedback! Dana truly goes above and beyond with compassion and dedication, and we're thrilled to hear how supportive she has been to you and your fiancé. We appreciate your high recommendation and kind words—Dana is lucky to have clients like you! We'll be sure to share your praise with her. "
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Yvette Flores

May 7, 2026

5  out of  5
rating by Yvette Flores
"Estely was amazing to work with! She got me a homeowner’s insurance quote super fast, was very responsive, and made the process easy. Highly recommend her and she’s bilingual!"
We responded:
"Thank you for sharing your experience! Estely truly is amazing—quick, responsive, and always making the process easy. We're glad her bilingual skills could be helpful to you. We appreciate your recommendation and look forward to assisting you anytime!"
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Megan Barnes

May 4, 2026

5  out of  5
rating by Megan Barnes
"Estely is the best—A1 since day one! Always professional, responsive, and genuinely cares about helping clients get exactly what they need. Highly recommend working with her! I will continue being with her!"
We responded:
"Thank you so much for your kind words! Estely really is A1 since day one, and I’m glad her professionalism, responsiveness, and genuine care have made such a positive difference for you. We’re both committed to making sure you get exactly what you need. Looking forward to continuing to support you! "
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Holly Baumgartner

April 17, 2026

5  out of  5
rating by Holly Baumgartner
"Agent was very friendly and understood my needs -great rates and service"
We responded:
"Thank you for your amazing review Maryanne! I’m glad to hear that Dana was friendly and truly understood your needs. Providing great rates and excellent service is what she strives for every day. Thank you for choosing Tammy Counts State Farm—we’re always here to support you!"
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Cid Equinox

April 6, 2026

5  out of  5
rating by Cid Equinox
"I went in for my dad to finalize his automatic payments and on a whim I decided to get a quote. That I got a FAR better rate for even better coverage compared to my 15 years at GEICO cannot be understated. Miss Estely Perla is very patient and outstandingly competent with her work and my first impressions with her have been nothing but pleasant and cooperative. I highly recommend this agency with full gusto."
We responded:
"I’m thrilled to hear about your positive experience with Estely Perla and that you found a better rate with even better coverage! Estely takes great pride in providing patient and knowledgeable service, and I’m so glad she made such a wonderful impression. Thank you for your enthusiastic recommendation, it means a lot to all of us here at Tammy Counts State Farm! We’re excited to have you with us and look forward to supporting you for years to come. "
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Eugenio Matias

April 4, 2026

5  out of  5
rating by Eugenio Matias
"Excellent customer service. Very professional. Answered all my questions."
We responded:
"Thank you so much for your wonderful feedback Eugenio! We truly care about providing the best service possible, and it means a lot to hear that it’s making a difference for you. We’re always here for you whenever you need us! "
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Asad Ikram

April 3, 2026

5  out of  5
rating by Asad Ikram
"She is really helpful and calm."
We responded:
"I’m so happy to hear that Dana was helpful and calm throughout your experience. She truly embodies the patience and professionalism we strive for on our team. Thank you for recognizing her—it means a lot to us! "
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Denise Dorsey

April 1, 2026

5  out of  5
rating by Denise Dorsey
"Tammy and her team has always provided exceptional service for my auto and homeowner needs. I have been a policy holder there for over 20 years and I commend them for their efficiency, professionalism, and outstanding customer service."
We responded:
"I’m truly honored to have you as a policyholder for over 20 years! Thank you so much for your kind words and for recognizing our team’s commitment to efficiency, professionalism, and outstanding customer service. It means a great deal to me and everyone here. We look forward to continuing to support your auto and homeowner needs for many more years! "
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Jen Robinson

March 26, 2026

5  out of  5
rating by Jen Robinson
"Great experience! Was able to get a lower rate and switch insurances same day. Estely made the process a breeze and did everything over the phone. Highly recommend!"
We responded:
"We’re so glad to hear about your great experience! Estely is wonderful at making the process quick and easy, and we’re happy she could help you secure a lower rate and switch insurance all on the same day. Thank you for your recommendation, it means a lot to us! If you ever need anything else, we’re just a call away. "
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Carol CeCe Richardson

March 25, 2026

5  out of  5
rating by Carol CeCe Richardson
"So Thankful for Ms Tammy Counts and the entire staff. They are always there for me, their support and customer service skills are top notch. They care about their customers, and The office is clean and neat, very welcoming. Thank You Dana"
We responded:
"I’m so thankful for your kind words and support! It means the world to me and our entire team to know that you feel cared for and valued. We take pride in providing top-notch service in a welcoming environment, and I’m glad Dana and the rest of the staff have made such a positive impression. Thank you for being a part of the Tammy Counts State Farm family, we’re always here for you! "
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Nancy Goss

March 25, 2026

5  out of  5
rating by Nancy Goss
"I called State Farm to help my young son get his own insurance for the first time since he just moved to Maryland for his job. Estely answered the phone. From our very first encounter she was so polite, nice & helpful. She made this process easy for us. And I thought the price was great. I would highly recommend using this agency."
We responded:
"We’re truly grateful that you chose Tammy Counts State Farm to assist your son as he embarks on this exciting new chapter with his first job and first insurance policy. Congratulations to him on these important milestones! Estely is so happy she could make the process easy and positive for you both. Thank you again for your kind words and trust—it means a lot to our entire team. We’re always here to support you whenever you need us! "
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Yodit Aga

March 22, 2026

5  out of  5
rating by Yodit Aga
"This was my first time getting car insurance with State Farm, and I had so many questions. Dana made my experience absolutely perfect! She was incredibly patient, kind, and understanding, and took the time to answer all of my questions clearly and step by step.

She is very professional, helpful, and knowledgeable. I truly appreciate all of her support and guidance throughout the process. I highly recommend Dana to anyone looking for excellent service! Thank you all the entries teams for Tammy counts State Farm’s"
We responded:
"Thank you so much for your amazing review Yodit! It’s so rewarding to hear how Dana made your first experience with State Farm smooth and stress-free. Her patience, kindness, and clear guidance are exactly what we strive for in our team. We’re grateful for your kind words and recommendations, and we appreciate you recognizing the hard work of everyone here at Tammy Counts State Farm. We’re always here to support you whenever you need us!"
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mignonne smith

March 21, 2026

5  out of  5
rating by mignonne smith
"Tammy State Farm insurance is the best! They are very helpful, friendly and give the best coverage! Also, they are quick to respond when you really need to put in a claim! This is the most important for me than the cost. You may find cheaper, but not better service. Remember you get what you pay for!"
We responded:
"Thank you so much for your heartfelt feedback! We truly appreciate you recognizing how important it is to have friendly, helpful, and quick service, especially when you need to file a claim. At Tammy Counts State Farm, we’re all about making sure you feel supported and taken care of every step of the way. It means a lot to us that you trust us for not just great coverage, but also the kind of service that really makes a difference. We’re always here for you whenever you need us! "
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Mayra Umana

March 19, 2026

5  out of  5
rating by Mayra Umana
"Very pleased with the service. Estely was very informative, patient and easy to work with, she helped me throughout the whole process. Definitely will recommend"
We responded:
"Thank you so much for your wonderful feedback! I’m thrilled to hear that Estely provided you with informative, patient, and supportive service throughout the entire process. We’re grateful for your recommendation and look forward to continuing to assist you whenever you need us! "
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Justin J

March 17, 2026

5  out of  5
rating by Justin J
"They have a very nice team at Tammy Counts state farm. They are always helpful swift and dependable."
We responded:
"Thank you so much for your kind words! I’m proud of my team and the hard work they put in every day. We look forward to continuing to support you whenever you need us! "
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Timothy Fowler

March 16, 2026

5  out of  5
rating by Timothy Fowler
"Estely is very kind and patient. Always willing to answer questions and get back to you if she needs to gather more information for a better answer. Always a pleasure to speak with her."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Maria Benitez

February 27, 2026

5  out of  5
rating by Maria Benitez
"Tammy Counts is the best! Estely is amazing!!! She helped me get my car insurance, and she was so kind. Everything was fast and efficient!"
We responded:
"Hi Maria! Thank you so much for your wonderful feedback about Estely. We’re thrilled to hear how fast and efficient your interaction with her was! We truly appreciate your ratings and review. If you ever need anything, don’t hesitate to reach out—we’re always here to help!"
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Nick Dobrodey

February 25, 2026

5  out of  5
rating by Nick Dobrodey
"I've been with State Farm for a lot of years I'm thinking over 35 years. I never had a incident or a problem where they were not there willing to help and give me the information or help me through the process"
We responded:
"We are honored to have earned your trust over the many years, Nick! Thank you for taking the time to share your experience with our services and we look forward to assisting you with any of your insurance needs for many years to come!"
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Robert Stevens

February 19, 2026

5  out of  5
rating by Robert Stevens
"Great experience with this agency. We moved our entire Insurance needs to them. Service from Dana was terrific. Efficient and knowledgeable staff worked hard to explain all options, coverages, and best values to get all of our policies moved to State Farm. Highly recommend them."
We responded:
"Welcome to the State Farm family, Robert! We’re thrilled to hear about the positive experience you had with Dana and truly appreciate the wonderful review and rating you left—not just for her, but for our entire office as well. Thank you for choosing us for all your insurance needs! As always, please don’t hesitate to reach out if you have any questions or concerns. We’re here to help and look forward to serving you!"