State Farm® Insurance Agent Tammy Counts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
A Stewart
October 9, 2026
5
out of
5
rating by A Stewart
"Dana was very helpful, friendly, and patient with me. I definitely know I'm in good hands with Tammy Counts and her entire team. THANK YOU ALL."
Rachel Shallow
October 7, 2026
5
out of
5
rating by Rachel Shallow
"Phenomenal same day service - forever grateful for this customer service focused team!!"
Zac
October 6, 2026
5
out of
5
rating by Zac
"Ms. Estely was super helpful, efficient, and knowledgeable! She helped me get squared away with a new insurance policy right away"
Robert Evans
October 5, 2026
5
out of
5
rating by Robert Evans
"I’m always satisfied every time I have a call. I always get a polite and pleasant person to talk instead of a machine. Thanks very much for being my agent."
Abiola Atansuyi
September 25, 2026
5
out of
5
rating by Abiola Atansuyi
"Amazing 🤩 woman."
Brandon Thomas
September 25, 2026
5
out of
5
rating by Brandon Thomas
"I’ve been dealing with State Farm and Tammy Counts for almost 20 years including from when I was on my Mothers policy. I must say they always go above and beyond for us and make us feel like valued customers. The customer service rep Dana is very nice and a pleasure to talk to! I stand by them and they always have great customer service!"
Jessie Huang
September 24, 2026
5
out of
5
rating by Jessie Huang
"Estely is amazing! She communicated with me clearly and effectively and was incredibly patient when I sent her my current policy with a different insurance company and asked her to explain the differences. She even created a side-by-side comparison chart showing exactly how the coverage and quotes compared, which made everything so easy to understand. I Highly recommend Estely!"
Vincent Le
September 20, 2026
5
out of
5
rating by Vincent Le
"Tammy State Farm insurance is the best! They are very helpful, friendly and give the best coverage! Especially Dana, she quick to respond when I really need the information! This is the most important for me than the cost. You may find cheaper, but not better service. Remember you get what you pay for!"
Mikel Lozano
September 18, 2026
5
out of
5
rating by Mikel Lozano
"Excellent service! I needed a state insurance transfer and to set up my own account. Guillermo sat down with me, and helped me through the entire process. Turned out to be more complicated than anticipated, but Guillermo went above and beyond to get things done, and get them done right! Even ended up saving me a few bucks. Highly recommend this location, and recommend getting Guillermo as your agent, if you get the chance. Thanks again, Guillermo!"
Veronica Scales
September 18, 2026
5
out of
5
rating by Veronica Scales
"Tammy Counts is a wonderful, knowledgeable and concerned about life to help people make the best decision. To help them now and later in life. She has help with my self and my family's needs. I'm glad I found her over 20 yrs ago."
Yujie Gong
September 3, 2026
5
out of
5
rating by Yujie Gong
"She is very patient and sweet! She helped me compare the price and chose the best option for me! Highly recommended!"
We responded:
"Thank you so much for the great review, Yujie! We’re happy to hear that Stely made switching your auto insurance a smooth and hassle-free experience while also helping you lower your premiums. We truly appreciate you choosing and trusting our State Farm office, and we look forward to continuing to take care of your insurance needs for years to come!"
Khoa Ta
September 1, 2026
5
out of
5
rating by Khoa Ta
"Estely Perla from Tammy Counts State Farm Insurance Agent provided phenomenal service. She was highly informative, helpful, and glad to answer all of my questions. Additionally, she proactively applied relevant discounts to my policy, which saved me a significant amount of money. I look forward to working with her again and will happily recommend her to friends and coworkers."
We responded:
"Khoa, thank you so much for taking the time to share your experience! We’re thrilled to hear that Estely provided you with such helpful and informative service. Our team always strives to make sure our customers understand their coverage while also taking advantage of all available savings and discounts. We truly appreciate your trust in the Tammy Counts State Farm team and especially your willingness to recommend us to your friends and coworkers. We look forward to continuing to serve you! Tammy Counts, Agency Owner"
Brenda Saravia
August 28, 2026
5
out of
5
rating by Brenda Saravia
"Very friendly and a great communicator helped with my insurance and it was a very easy and simple process"
We responded:
"Thank you so much for the 5-star review, Brenda! We’re happy to hear that our team made your insurance experience friendly, easy, and straightforward. Great communication and making the process as simple as possible are always important to us. We truly appreciate you choosing our State Farm office and look forward to continuing to serve you and your insurance needs!
"
Chip Carter
August 14, 2026
5
out of
5
rating by Chip Carter
"I want to give Stely with Tammy Counts’ State Farm team a 5-star review. She has handled insurance for all four of my vehicles, and every experience has been smooth, quick, and hassle-free.
She also recently helped with my brother’s Hyundai Sonata insurance transfer, working through several issues and making the process much easier than expected.
What stands out most is her responsiveness—whether by call, text, or email, she replies quickly, finds answers, and follows through without me ever having to chase her.
I previously had USAA, and while they were fine, the personal service and responsiveness from Stely and the Tammy Counts team is noticeably better. Having someone direct and reliable makes a big difference.
Stely is professional, dependable, and highly recommended. Five stars!"
We responded:
"Thank you so much for the incredible 5-star review, Chip! We truly appreciate you taking the time to share your experience with Stely and our team. We’re so glad to hear that she has consistently made handling the insurance for your vehicles smooth, quick, and hassle-free, and that she was able to help make your brother’s insurance transfer easier as well.
Providing responsive, dependable, and personal service is extremely important to us, and we’re happy to hear that Stely continues to deliver that experience. Thank you for trusting our State Farm team with your insurance needs and for recommending Stely. We truly value your business and look forward to continuing to serve you and your family for many years to come!
"
Timothy Bausum
August 11, 2026
5
out of
5
rating by Timothy Bausum
"Over all, a very good hassle free experience getting my auto insurance switched over and my premiums lowered. Thanks to Dana at state farm."
We responded:
"Thank you so much for the great review, Tim! We’re happy to hear that Dana made switching your auto insurance a smooth and hassle-free experience while also helping you lower your premiums. We truly appreciate you choosing and trusting our State Farm office, and we look forward to continuing to take care of your insurance needs for years to come!"
christine
August 7, 2026
5
out of
5
rating by christine
"Estely Perle is a very personable and knowledgeable insurance agent. She helped me save money on both my home and auto policies. I not only saved money, but my home coverage is better than before."
We responded:
"Thank you so much for the wonderful review, Christine! We’re thrilled to hear that Estely provided such a personable and knowledgeable experience while helping with your home and auto insurance. We’re especially happy that she was able to help you save money while improving your home coverage. We truly appreciate your trust in Estely and our office, and we look forward to continuing to serve you for many years to come!"
Mike Biller
August 4, 2026
5
out of
5
rating by Mike Biller
"The agents especially Estely were very helpful and knowledgeable about insurance as well as the the laws of MARYLAND. The young lady stayed Late to assist me in my time of need . Thank You and 5 STARA"
We responded:
"Thank you so much for the 5-star review, Mike! We’re glad to hear that Estely was able to provide knowledgeable and helpful service when you needed it most. We truly appreciate her dedication in staying late to make sure you were taken care of. Thank you for trusting our office with your insurance needs, and we look forward to continuing to serve you for years to come!"
Charles See
July 24, 2026
5
out of
5
rating by Charles See
"Tammy has done a great job for me over the years. Her yearly reviews are spot-on and help me keep up with appropriate coverage on house and vehicles."
We responded:
"Thank you so much for the wonderful review, Charles, and for trusting our office over the years! We’re so glad to hear that Tammy’s yearly reviews have helped you stay up to date and confident with the coverage on your home and vehicles. We truly appreciate your continued trust and loyalty, and we look forward to serving you for many more years to come!
"
Lisa Milton
July 23, 2026
5
out of
5
rating by Lisa Milton
"The team has been very helpful and knowledgeable. Very responsive."
We responded:
"Thank you so much for the kind review, Lisa! We’re glad to hear that our team has been helpful, knowledgeable, and responsive whenever you’ve needed us. We truly appreciate your trust in our office and look forward to continuing to provide you with great service for years to come!"
josephine messi
July 14, 2026
5
out of
5
rating by josephine messi
"Thank you Tammy. Very open and willing to help. If you really want someone who will break down everything and answer your questions request Tammy."
We responded:
"Thank you so much for the wonderful review! We’re happy to hear that Tammy took the time to break everything down and answer all of your questions. We truly appreciate you recognizing her dedication to helping our customers understand their coverage. Thank you for trusting our office, and we look forward to continuing to serve you for years to come!
"
Shamika Lyons
June 19, 2026
5
out of
5
rating by Shamika Lyons
"Awesome people, they really want what’s best for you"
We responded:
"Thank you so much for your 5-star review Shamika! We truly appreciate your kind words and are glad you felt that we genuinely want what’s best for you because we truly do! Call or stop in anytime for any other insurance needs you may have. We are always happy to help. "
Melissa Biggs
June 15, 2026
5
out of
5
rating by Melissa Biggs
"Great service and very responsive. Guillermo is very helpful and super friendly."
We responded:
"Thank you so much for reviewing our State Farm Agency! I’m thrilled to hear you had a wonderful experience working with Estely. My team is dedicated to providing great service, if you need anything else, don’t hesitate to reach out! Tammy "
Rosemarie McAuliffe
June 12, 2026
5
out of
5
rating by Rosemarie McAuliffe
"Dana was very friendly on the phone and answered all of my questions. she also helped discuss my options to get the best price. Dana was very prompt with sending over all information I asked for."
We responded:
"Thank you for the wonderful 5-star review! We’re so glad to hear Dana was friendly, answered all your questions, and helped walk you through your options to help you find the best price. We’ll be sure to pass along your kind words to Dana and share your appreciation with the team. "
Oscar Garcia
June 5, 2026
5
out of
5
rating by Oscar Garcia
"Gracias a Estely por todo tu ayuda que me brindaste gracias por tu amabilidad y paciencia. Estoy muy agradecido contigo."
We responded:
"¡Muchas gracias por tus palabras tan amables! Nos alegra saber que Estely pudo ayudarte con paciencia y amabilidad. Tu agradecimiento significa mucho para nosotros, y siempre estamos aquí para ayudarte cuando lo necesites."
Andrew Maddox
May 26, 2026
5
out of
5
rating by Andrew Maddox
"Excellent customer service, got me exactly what I needed at a great rate"
We responded:
"Hi Andrew, thank you for your feedback! I'm glad to know that you found what you needed at a favorable rate. If you have any other questions or need assistance, please feel free to reach out. I greatly appreciate your business! -Tammy"