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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yvette Flores

Yvette Flores

May 7, 2026

5  out of  5
rating by Yvette Flores
"Estely was amazing to work with! She got me a homeowner’s insurance quote super fast, was very responsive, and made the process easy. Highly recommend her and she’s bilingual!"
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Megan Barnes

May 4, 2026

5  out of  5
rating by Megan Barnes
"Estely is the best—A1 since day one! Always professional, responsive, and genuinely cares about helping clients get exactly what they need. Highly recommend working with her! I will continue being with her!"
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Maryanne Leebaum

April 17, 2026

5  out of  5
rating by Maryanne Leebaum
"Agent was very friendly and understood my needs -great rates and service"
We responded:
"Thank you for your amazing review Maryanne! I’m glad to hear that Dana was friendly and truly understood your needs. Providing great rates and excellent service is what she strives for every day. Thank you for choosing Tammy Counts State Farm—we’re always here to support you!"
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Cid Equinox

April 6, 2026

5  out of  5
rating by Cid Equinox
"I went in for my dad to finalize his automatic payments and on a whim I decided to get a quote. That I got a FAR better rate for even better coverage compared to my 15 years at GEICO cannot be understated. Miss Estely Perla is very patient and outstandingly competent with her work and my first impressions with her have been nothing but pleasant and cooperative. I highly recommend this agency with full gusto."
We responded:
"I’m thrilled to hear about your positive experience with Estely Perla and that you found a better rate with even better coverage! Estely takes great pride in providing patient and knowledgeable service, and I’m so glad she made such a wonderful impression. Thank you for your enthusiastic recommendation, it means a lot to all of us here at Tammy Counts State Farm! We’re excited to have you with us and look forward to supporting you for years to come. "
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Eugenio Matias

April 4, 2026

5  out of  5
rating by Eugenio Matias
"Excellent customer service. Very professional. Answered all my questions."
We responded:
"Thank you so much for your wonderful feedback Eugenio! We truly care about providing the best service possible, and it means a lot to hear that it’s making a difference for you. We’re always here for you whenever you need us! "
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Asad Ikram

April 3, 2026

5  out of  5
rating by Asad Ikram
"She is really helpful and calm."
We responded:
"I’m so happy to hear that Dana was helpful and calm throughout your experience. She truly embodies the patience and professionalism we strive for on our team. Thank you for recognizing her—it means a lot to us! "
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Denise Dorsey

April 1, 2026

5  out of  5
rating by Denise Dorsey
"Tammy and her team has always provided exceptional service for my auto and homeowner needs. I have been a policy holder there for over 20 years and I commend them for their efficiency, professionalism, and outstanding customer service."
We responded:
"I’m truly honored to have you as a policyholder for over 20 years! Thank you so much for your kind words and for recognizing our team’s commitment to efficiency, professionalism, and outstanding customer service. It means a great deal to me and everyone here. We look forward to continuing to support your auto and homeowner needs for many more years! "
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Jen Robinson

March 26, 2026

5  out of  5
rating by Jen Robinson
"Great experience! Was able to get a lower rate and switch insurances same day. Estely made the process a breeze and did everything over the phone. Highly recommend!"
We responded:
"We’re so glad to hear about your great experience! Estely is wonderful at making the process quick and easy, and we’re happy she could help you secure a lower rate and switch insurance all on the same day. Thank you for your recommendation, it means a lot to us! If you ever need anything else, we’re just a call away. "
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Carol CeCe Richardson

March 25, 2026

5  out of  5
rating by Carol CeCe Richardson
"So Thankful for Ms Tammy Counts and the entire staff. They are always there for me, their support and customer service skills are top notch. They care about their customers, and The office is clean and neat, very welcoming. Thank You Dana"
We responded:
"I’m so thankful for your kind words and support! It means the world to me and our entire team to know that you feel cared for and valued. We take pride in providing top-notch service in a welcoming environment, and I’m glad Dana and the rest of the staff have made such a positive impression. Thank you for being a part of the Tammy Counts State Farm family, we’re always here for you! "
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Nancy Goss

March 25, 2026

5  out of  5
rating by Nancy Goss
"I called State Farm to help my young son get his own insurance for the first time since he just moved to Maryland for his job. Estely answered the phone. From our very first encounter she was so polite, nice & helpful. She made this process easy for us. And I thought the price was great. I would highly recommend using this agency."
We responded:
"We’re truly grateful that you chose Tammy Counts State Farm to assist your son as he embarks on this exciting new chapter with his first job and first insurance policy. Congratulations to him on these important milestones! Estely is so happy she could make the process easy and positive for you both. Thank you again for your kind words and trust—it means a lot to our entire team. We’re always here to support you whenever you need us! "
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Yodit Aga

March 22, 2026

5  out of  5
rating by Yodit Aga
"This was my first time getting car insurance with State Farm, and I had so many questions. Dana made my experience absolutely perfect! She was incredibly patient, kind, and understanding, and took the time to answer all of my questions clearly and step by step. She is very professional, helpful, and knowledgeable. I truly appreciate all of her support and guidance throughout the process. I highly recommend Dana to anyone looking for excellent service! Thank you all the entries teams for Tammy counts State Farm’s"
We responded:
"Thank you so much for your amazing review Yodit! It’s so rewarding to hear how Dana made your first experience with State Farm smooth and stress-free. Her patience, kindness, and clear guidance are exactly what we strive for in our team. We’re grateful for your kind words and recommendations, and we appreciate you recognizing the hard work of everyone here at Tammy Counts State Farm. We’re always here to support you whenever you need us!"
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mignonne smith

March 21, 2026

5  out of  5
rating by mignonne smith
"Tammy State Farm insurance is the best! They are very helpful, friendly and give the best coverage! Also, they are quick to respond when you really need to put in a claim! This is the most important for me than the cost. You may find cheaper, but not better service. Remember you get what you pay for!"
We responded:
"Thank you so much for your heartfelt feedback! We truly appreciate you recognizing how important it is to have friendly, helpful, and quick service, especially when you need to file a claim. At Tammy Counts State Farm, we’re all about making sure you feel supported and taken care of every step of the way. It means a lot to us that you trust us for not just great coverage, but also the kind of service that really makes a difference. We’re always here for you whenever you need us! "
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Mayra Umana

March 19, 2026

5  out of  5
rating by Mayra Umana
"Very pleased with the service. Estely was very informative, patient and easy to work with, she helped me throughout the whole process. Definitely will recommend"
We responded:
"Thank you so much for your wonderful feedback! I’m thrilled to hear that Estely provided you with informative, patient, and supportive service throughout the entire process. We’re grateful for your recommendation and look forward to continuing to assist you whenever you need us! "
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Justin J

March 17, 2026

5  out of  5
rating by Justin J
"They have a very nice team at Tammy Counts state farm. They are always helpful swift and dependable."
We responded:
"Thank you so much for your kind words! I’m proud of my team and the hard work they put in every day. We look forward to continuing to support you whenever you need us! "
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Timothy Fowler

March 16, 2026

5  out of  5
rating by Timothy Fowler
"Estely is very kind and patient. Always willing to answer questions and get back to you if she needs to gather more information for a better answer. Always a pleasure to speak with her."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Maria Benitez

February 27, 2026

5  out of  5
rating by Maria Benitez
"Tammy Counts is the best! Estely is amazing!!! She helped me get my car insurance, and she was so kind. Everything was fast and efficient!"
We responded:
"Hi Maria! Thank you so much for your wonderful feedback about Estely. We’re thrilled to hear how fast and efficient your interaction with her was! We truly appreciate your ratings and review. If you ever need anything, don’t hesitate to reach out—we’re always here to help!"
Profile photo of Nick Dobrodey

Nick Dobrodey

February 25, 2026

5  out of  5
rating by Nick Dobrodey
"I've been with State Farm for a lot of years I'm thinking over 35 years. I never had a incident or a problem where they were not there willing to help and give me the information or help me through the process"
We responded:
"We are honored to have earned your trust over the many years, Nick! Thank you for taking the time to share your experience with our services and we look forward to assisting you with any of your insurance needs for many years to come!"
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Robert Stevens

February 19, 2026

5  out of  5
rating by Robert Stevens
"Great experience with this agency. We moved our entire Insurance needs to them. Service from Dana was terrific. Efficient and knowledgeable staff worked hard to explain all options, coverages, and best values to get all of our policies moved to State Farm. Highly recommend them."
We responded:
"Welcome to the State Farm family, Robert! We’re thrilled to hear about the positive experience you had with Dana and truly appreciate the wonderful review and rating you left—not just for her, but for our entire office as well. Thank you for choosing us for all your insurance needs! As always, please don’t hesitate to reach out if you have any questions or concerns. We’re here to help and look forward to serving you!"
Profile photo of Alexs Torrez

Alexs Torrez

January 30, 2026

5  out of  5
rating by Alexs Torrez
"Estely was extremely helpful and answered all my questions she very nice and professional"
We responded:
"Thank you for the wonderful review recognizing Estely's efforts to provide you with the customer care that you deserve! Your kind words make our day! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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Frances Whitehead

January 30, 2026

5  out of  5
rating by Frances Whitehead
"Once again my vehicle insurance was due. I called the office to speak with Dana. She was not available when I called. I left a message for her to call me back. Within minutes she called back. Dana is always very helpful and friendly. She is a great person, always."
We responded:
"We’re honored by your positive feedback Frances and so glad that Dana was so helpful! We look forward to continuing to provide you with great service. You have been a great customer for the past 25 years and we greatly appreciate your business! If there is anything else we can do for your insurance needs, just let us know. "
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Judy S

January 21, 2026

5  out of  5
rating by Judy S
"We appreciate Tammy Counts responsiveness to our needs. Today Guillermo assisted us with our cars' quotes and he was excellent!"
We responded:
"Thank you for your kind words of our agency, Judy! We truly appreciate it, as well as your loyalty over the past 41 years. I’m glad you had a great experience with Guillermo. Our team, along with him, will always be here for you whenever you need us."
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Marvin Melendez

January 15, 2026

5  out of  5
rating by Marvin Melendez
"I’ve been with Tammy Counts-State Farm for over 10 years and it has been a good experience with them. Estely has been there every time I needed something and any changes, she has always been there communicating with me."
We responded:
"Greetings Marvin, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. Hope you visit us again soon!"
Profile photo of Alecia Parker

Alecia Parker

January 14, 2026

5  out of  5
rating by Alecia Parker
"Tammy and her staff are super friendly and very responsive to questions."
We responded:
"We love to hear that you had a positive experience with us, Alecia! We are glad to have been there for you for the last 10+ years. The team will gladly provide more of that with any questions or concerns you have, so don’t hesitate to reach out!"
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Shae Harley

January 5, 2026

5  out of  5
rating by Shae Harley
"called back efficiently, very helpful."
We responded:
"We are very happy to hear that we were able to be helpful, Shae! Thank you for your review. Don’t hesitate to reach out with any questions or concerns so we can continue to be as helpful as possible."
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Oscar Alfaro

December 30, 2025

5  out of  5
rating by Oscar Alfaro
"Personal súper amable y calificado"
We responded:
"Thank you so much for your 5 star review Oscar! We greatly appreciate your feedback and trusting us with your insurance needs! "