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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eugenio Matias

April 4, 2026

5  out of  5
rating by Eugenio Matias
"Excellent customer service. Very professional. Answered all my questions."
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Asad Ikram

April 3, 2026

5  out of  5
rating by Asad Ikram
"She is really helpful and calm."
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Denise Dorsey

April 1, 2026

5  out of  5
rating by Denise Dorsey
"Tammy and her team has always provided exceptional service for my auto and homeowner needs. I have been a policy holder there for over 20 years and I commend them for their efficiency, professionalism, and outstanding customer service."
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Jen Robinson

March 26, 2026

5  out of  5
rating by Jen Robinson
"Great experience! Was able to get a lower rate and switch insurances same day. Estely made the process a breeze and did everything over the phone. Highly recommend!"
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Carol CeCe Richardson

March 25, 2026

5  out of  5
rating by Carol CeCe Richardson
"So Thankful for Ms Tammy Counts and the entire staff. They are always there for me, their support and customer service skills are top notch. They care about their customers, and The office is clean and neat, very welcoming. Thank You Dana"
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Nancy Goss

March 25, 2026

5  out of  5
rating by Nancy Goss
"I called State Farm to help my young son get his own insurance for the first time since he just moved to Maryland for his job. Estely answered the phone. From our very first encounter she was so polite, nice & helpful. She made this process easy for us. And I thought the price was great. I would highly recommend using this agency."
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Yodit Aga

March 22, 2026

5  out of  5
rating by Yodit Aga
"This was my first time getting car insurance with State Farm, and I had so many questions. Dana made my experience absolutely perfect! She was incredibly patient, kind, and understanding, and took the time to answer all of my questions clearly and step by step. She is very professional, helpful, and knowledgeable. I truly appreciate all of her support and guidance throughout the process. I highly recommend Dana to anyone looking for excellent service! Thank you all the entries teams for Tammy counts State Farm’s"
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mignonne smith

March 21, 2026

5  out of  5
rating by mignonne smith
"Tammy State Farm insurance is the best! They are very helpful, friendly and give the best coverage! Also, they are quick to respond when you really need to put in a claim! This is the most important for me than the cost. You may find cheaper, but not better service. Remember you get what you pay for!"
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Mayra Umana

March 19, 2026

5  out of  5
rating by Mayra Umana
"Very pleased with the service. Estely was very informative, patient and easy to work with, she helped me throughout the whole process. Definitely will recommend"
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Justin J

March 17, 2026

5  out of  5
rating by Justin J
"They have a very nice team at Tammy Counts state farm. They are always helpful swift and dependable."
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Timothy Fowler

March 16, 2026

5  out of  5
rating by Timothy Fowler
"Estely is very kind and patient. Always willing to answer questions and get back to you if she needs to gather more information for a better answer. Always a pleasure to speak with her."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Maria Benitez

February 27, 2026

5  out of  5
rating by Maria Benitez
"Tammy Counts is the best! Estely is amazing!!! She helped me get my car insurance, and she was so kind. Everything was fast and efficient!"
We responded:
"Hi Maria! Thank you so much for your wonderful feedback about Estely. We’re thrilled to hear how fast and efficient your interaction with her was! We truly appreciate your ratings and review. If you ever need anything, don’t hesitate to reach out—we’re always here to help!"
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Nick Dobrodey

February 25, 2026

5  out of  5
rating by Nick Dobrodey
"I've been with State Farm for a lot of years I'm thinking over 35 years. I never had a incident or a problem where they were not there willing to help and give me the information or help me through the process"
We responded:
"We are honored to have earned your trust over the many years, Nick! Thank you for taking the time to share your experience with our services and we look forward to assisting you with any of your insurance needs for many years to come!"
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Robert Stevens

February 19, 2026

5  out of  5
rating by Robert Stevens
"Great experience with this agency. We moved our entire Insurance needs to them. Service from Dana was terrific. Efficient and knowledgeable staff worked hard to explain all options, coverages, and best values to get all of our policies moved to State Farm. Highly recommend them."
We responded:
"Welcome to the State Farm family, Robert! We’re thrilled to hear about the positive experience you had with Dana and truly appreciate the wonderful review and rating you left—not just for her, but for our entire office as well. Thank you for choosing us for all your insurance needs! As always, please don’t hesitate to reach out if you have any questions or concerns. We’re here to help and look forward to serving you!"
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Alexs Torrez

January 30, 2026

5  out of  5
rating by Alexs Torrez
"Estely was extremely helpful and answered all my questions she very nice and professional"
We responded:
"Thank you for the wonderful review recognizing Estely's efforts to provide you with the customer care that you deserve! Your kind words make our day! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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Frances Whitehead

January 30, 2026

5  out of  5
rating by Frances Whitehead
"Once again my vehicle insurance was due. I called the office to speak with Dana. She was not available when I called. I left a message for her to call me back. Within minutes she called back. Dana is always very helpful and friendly. She is a great person, always."
We responded:
"We’re honored by your positive feedback Frances and so glad that Dana was so helpful! We look forward to continuing to provide you with great service. You have been a great customer for the past 25 years and we greatly appreciate your business! If there is anything else we can do for your insurance needs, just let us know. "
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Judy S

January 21, 2026

5  out of  5
rating by Judy S
"We appreciate Tammy Counts responsiveness to our needs. Today Guillermo assisted us with our cars' quotes and he was excellent!"
We responded:
"Thank you for your kind words of our agency, Judy! We truly appreciate it, as well as your loyalty over the past 41 years. I’m glad you had a great experience with Guillermo. Our team, along with him, will always be here for you whenever you need us."
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Marvin Melendez

January 15, 2026

5  out of  5
rating by Marvin Melendez
"I’ve been with Tammy Counts-State Farm for over 10 years and it has been a good experience with them. Estely has been there every time I needed something and any changes, she has always been there communicating with me."
We responded:
"Greetings Marvin, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. Hope you visit us again soon!"
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Alecia Parker

January 14, 2026

5  out of  5
rating by Alecia Parker
"Tammy and her staff are super friendly and very responsive to questions."
We responded:
"We love to hear that you had a positive experience with us, Alecia! We are glad to have been there for you for the last 10+ years. The team will gladly provide more of that with any questions or concerns you have, so don’t hesitate to reach out!"
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Shae Harley

January 5, 2026

5  out of  5
rating by Shae Harley
"called back efficiently, very helpful."
We responded:
"We are very happy to hear that we were able to be helpful, Shae! Thank you for your review. Don’t hesitate to reach out with any questions or concerns so we can continue to be as helpful as possible."
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Oscar Alfaro

December 30, 2025

5  out of  5
rating by Oscar Alfaro
"Personal súper amable y calificado"
We responded:
"Thank you so much for your 5 star review Oscar! We greatly appreciate your feedback and trusting us with your insurance needs! "
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Kristina Townsend

December 24, 2025

5  out of  5
rating by Kristina Townsend
"Great experience! Estely and Dana have been great to work with - thank you!"
We responded:
"Thank you, Kristina for leaving such kind words about Stely! I will surely pass along the compliment to her. We are lucky to have her on our team. Thank you so much for your business, we greatly appreciate it! "
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lee williams

December 15, 2025

5  out of  5
rating by lee williams
"Estely was very helpful, she helped me set up my State Farm app. The rate for my auto insurance was great! I am saving so much money. I am so happy to be with State Farm!"
We responded:
"Thank you so much for your positive review Lee! I'm happy to hear that Estely was so helpful and that we were able to save you money! Please let us know if there is anything else we can assist you with. We are always happy to help! "
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Vanta

December 2, 2025

5  out of  5
rating by Vanta
"Amazing agent, Estely is super talented and profesional, breaking down and answering all the questions. If you are looking to switch insurance this is the best team."
We responded:
"Thank you so much for your excellent review Vanta! I'm thrilled to know that Estely provided knowledgeable and professional answers to all of your questions. I agree Estely is amazing! :-) Let us know if there is anything else we can assist you with, we are always here to help! "
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Teresa Johnson

November 14, 2025

5  out of  5
rating by Teresa Johnson
"I am thankful for the wonderful service provided to me in a recent hit and run claim. Starting with Dana, team member of Tammy Counts office, she was very professional and knowledgeable. She forwarded me directly to the claims department where I was given so much information. At this point, texts and phone calls began from everyone I was to be involved with. My damaged vehicle was repaired to my satisfaction. The process was painless. Thank you State Farm."
We responded:
"Thank you so much for your kind words Teresa! We’re so excited to hear that Dana was able to assist you and was professional and knowledgeable! We also thank you for giving a shout out to our claims department, they will be happy to hear that you had a wonderful experience. If you need anything else, please don’t hesitate to let us know!"