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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kelly Cornwell

October 24, 2023

5  out of  5 rating by Kelly Cornwell
"I needed business insurance, so I reached out to Tammy Counts State Farm. From what I told her about my business, Tammy offered coverage that would fully protect it. She even added protection for something I neglected to mention because I didn’t think it could be included. Then, later, I spoke to Estely about payments and she was also a joy to speak with. State Farm isn’t just about Jake (who is cool 😃) but great customer service and a great agent and team. It was the best decision!"

James Wilson

October 20, 2023

5  out of  5 rating by James Wilson
"Estely was extremely knowledgeable and helpful. She answered all my questions and took the time to help with everything I needed."

JACKIE KELLEY

October 6, 2023

5  out of  5 rating by JACKIE KELLEY
"Tammy is the best! For a long time I had used a different insurance company. However, the premiums kept going up, so I hesitantly changed to State Farm. Sooo glad I did! Tammy makes you feel like she's a good friend, she genuinely cares about your situation. I actually pay way less now, similar coverage, added life insurance, and I have Tammy looking out for me and the fam! ❤️"

Yaa Pokuaa

September 27, 2023

5  out of  5 rating by Yaa Pokuaa
"Their customer service is a top notch."

Kristina Southam Townsend

September 27, 2023

5  out of  5 rating by Kristina Southam Townsend
"Great experience! Estely was great to work with - thank you!"

Martin

September 18, 2023

5  out of  5 rating by Martin
"I would like to give Dana a 5 plus star review she is by far the best auto insurance agent that I've ever had in 15 years of driving. It does not matter the time or day she is always been there to help receive as well as return my phone calls and help resolve any issues and or problems that I've ever had I highly recommend Tammy State Farm and Dana as their number one agent thank you so much for everything"

Theodore Scherer

September 16, 2023

5  out of  5 rating by Theodore Scherer
"Dana is an extremely helpful and professional employee at this location. I found her to be polite and very quick with accurate information that was asked from her. She made me comfortable with questions I was asking and if she did not know the answer I would get a response later that same day. I would encourage her supervisor to strongly consider her for future opportunities within State Farm, if that is her desire. Thank you again Dana and looking forward to continue to work with you."

nauzaire edouazin

August 20, 2023

5  out of  5 rating by nauzaire edouazin
"I must say, I really enjoyed working with Dena Johnson. She is professional and understanding of my needs."

Mahood Kamran

July 25, 2023

5  out of  5 rating by Mahood Kamran
"Estely responded timely and prioritized my request Keep up the good work"

Heather Hartford

July 21, 2023

5  out of  5 rating by Heather Hartford
"My State Farm agent, Dana at the Odenton, MD branch with Tammy Counts has been amazing! She made getting renters insurance simple.Thank you for all your hard work. I appreciate you!"

Lifio Willy

June 26, 2023

5  out of  5 rating by Lifio Willy
"Her services was just okay . I appreciate her"

Joseph B

June 9, 2023

5  out of  5 rating by Joseph B
"Estely & Tammy were godsent for me and my wife. I wasn’t expecting to get everything handled all in one day so fast. For starters I went looking for another auto insurance provider because my rates with PROG kept going up every renewal with no reasoning, decided to make the call and try state farm and got linked with Tammy who was very kind and professional and followed up by Estely who was just as amazing and they worked it out to save me over $1200 this year with my new rate and that included renters insurance for my home and a new life insurance policy. Everything I was looking for done in two calls and one day. Looking forward to sticking with state farm going forward as well as my new relationship with my wonderful local agents!"

Christopher Dang

May 12, 2023

5  out of  5 rating by Christopher Dang
"Estely and Tammy have both been helpful with me regarding my car insurance and renters insurance. They're always responsive to my questions and concerns. Highly recommended"

Sussy Jay

April 28, 2023

5  out of  5 rating by Sussy Jay
"Estely was super helpful and patient. Great experience!"

Jeffrey Torres

March 17, 2023

5  out of  5 rating by Jeffrey Torres
"It was a pleasure working with Estely! She’s a nice person and was very helpful with what I needed. Make sure to contact her for any of your insurance needs!!"

Hunter Murray

March 16, 2023

5  out of  5 rating by Hunter Murray
"Cody Brady provided me with a few detailed, concise and accurate quotes with a few different options. The response time was quick and always answered any questions I had. I would recommend Cody and Tammy for any insurance need."

Taria Jones

March 13, 2023

5  out of  5 rating by Taria Jones
"Was very nice and helpful Thanks again"

Julie Yarbrough

February 21, 2023

5  out of  5 rating by Julie Yarbrough
"I spoke with Estely about switching my insurance over to my own name and adding a vehicle to the plan and she was very kind and helpful in doing so! So excited to start my statefarm experience because of everything she helped me with."

Bill Deuster

January 24, 2023

5  out of  5 rating by Bill Deuster
"I have now purchased two policies from Tammy and I could not be more pleased. She is great at her job and really works to determine your exact needs. I actually got more coverage (and more flexible coverage) for significantly less money on my business policy and a competitive rate on my auto. And all this knowing that an exceptional level of service is available when needed. Thanks Tammy, you have a great team!!"

Kendall Hare

January 6, 2023

5  out of  5 rating by Kendall Hare
"Cody is very nice and helpful!"

Shawn Mcdonnell

January 4, 2023

5  out of  5 rating by Shawn Mcdonnell
"Today I had the pleasure of dealing with Estely Perla, at State Farm, Tammy Counts, agent. She was super accommodating,courteous, attentive and above all pleasant to speak with. Also her entire staff made me feel welcomed today. All businesses should be fortunate enough to have a representative that does as well as she does. Kudos State Farm and thank you Estely!"

Catherine Dowling

January 3, 2023

5  out of  5 rating by Catherine Dowling
"Estely was prompt, courteous, and knowledgable when responding to my inquiries."

Leann Rhodes

December 29, 2022

5  out of  5 rating by Leann Rhodes
"Fast, easy and effective and better price than I expected"

Magdalena Coro

December 29, 2022

5  out of  5 rating by Magdalena Coro
"Very good service."

Fila Alvarez

December 28, 2022

5  out of  5 rating by Fila Alvarez
"Súper buen servicio"